Travis Roesner

About Travis Roesner

Operations and Program leader with deep experience scaling high-risk, compliance-driven workflows through automation, internal tooling, and AI enablement. Proven record of building new operational functions, leading multi-team organizations, and partnering with Legal, Engineering, and Product to translate regulatory requirements into scalable systems. Specialized in OCR pipelines, document automation, workflow design, and internal platforms that reduce risk while increasing speed and throughput.

Experience

1. Associate Manager, Captive Title Management

   Tesla

   Jun 2023 — Present

   Scaled operations from a 3-person team to leading three specialized teams (15+ employees) across Inventory Titles, Captive Lease & Loan Titles, and Non-Policy Returns (NPR), supporting national workflows for lease returns, buyouts, repossessions, lemons, wholesale, and retail resale-Built the Non-Policy Returns (NPR) function from the ground up (Nov 2023), transforming fragmented lemon and repossession workflows into a compliant, scalable national operation-Designed end-to-end NPR workflows for refunds, ownership transfers, packet generation, and nationwide mail-outs, enabling same-day customer refund checks and reducing legal exposure-Translated California Lemon Law into standardized national processes and interim-managed New York Compliance (Q4’24–Aug’25), improving reporting and scalability.Automation, AI & Systems-Implemented automation bots processing thousands of Captive paper title requests weekly with high accuracy-Built document automation to batch-generate Florida HSMV 82040 forms, unblocking used lease retail assignments-Partnered with Engineering on OCR title scanning pipelines, reducing title check-in time from ~2 minutes to ~20 seconds per record-Designed and prototyped an internal “Title Manager” system, defining schema, workflows, permissions, batch updates, and reporting.Program Management, Compliance & Risk-Led cross-functional updates to Lemon Vehicle Warranty Disclosures, reducing legal exposure and clearing wholesale delays-Built lemon analytics and escalation frameworks to proactively manage legal and market risk-Led remediation of non-compliant lemon records in one month, unlocking vehicles for auction.Operational Impact-Enabled support for a 200% increase in lease return volume through automation and process redesign-Reduced manual labor by 60–75% across multiple workflows-Built scalable, auditable, and legally defensible systems for high-risk document operations.

Education

• The Art Institute of California-San Francisco

  Video Game Art & Design

  2004 — 2006

• Capella University

  Bachelor of Science in Business, Marketing

  2017 — 2019

• Columbia College, California

  A.A. in Liberal Arts; A.A. in Liberal Studies; A.S. in Post-Secondary Studies, Emphasis in Business Administration, Emphasis in Science, Emphasis in Elementary Teaching

  2014 — 2016