Travis L.

About Travis L.

Throughout my career, I have advised some of the world\'s most admired companies on how to better use data and technology to manage their most valuable customer relationships. I currently use those skills to help Amazon make the best strategic decisions on behalf of customers, sellers, and business partners. I believe very strongly that people drive technology and not the other way around - especially in an increasingly automated world. As such, I make the human experience the centerpiece of everything that I do personally and professionally.

Experience

1. Principal Product Manager, Customer Strategy

   Amazon

   Oct 2022 — Present · Seattle, WA, US

   I am responsible for direction on a team delivering strategic analysis and recommendations to Amazon’s top leadership on leading-edge business and technology trends, especially where AI can be used to improve our products and customer experiences.

Education

• USC Marshall School of Business

  BS, Business Administration

  2008

Skills

• Process Improvement
• Agile Methodologies
• Management
• Analysis
• Strategy
• E-Commerce
• Requirements Gathering
• Business Strategy
• Crm
• Program Management
• Customer Service Operations
• Marketing Operations
• Cloud Computing
• Leadership
• Saas
• Customer Relationship Management (Crm)
• Business Analysis
• Salesforce.com
• Business Process Design
• Project Management
• Consulting
• Management Consulting
• Business Process Improvement
• Sales Operations