Travis Hickey

About Travis Hickey

With over a decade of experience as a Founding Partner, I specialize in strategic…

Experience

1. Co-owner

   Imperial Home Appliances

   May 2019 — Present · TX, US

   Created national high-end vacuum and appliance retail chain.•Customized and implemented industry-specific point-of-sale system.•Designed and built an online eCommerce site and store.•Oversee daily operations of multiple retail locations, ensuring smooth execution of all in-store processes, including inventory management, sales floor maintenance, and customer service standards.•Develop and execute strategies to drive sales and profitability across all locations.•Manage store budgets and financials, including expense control, payroll, and profit and loss statements, to achieve financial targets and maintain operational efficiency.•Implement staff training programs that improved product knowledge, customer service skills, and overall team performance.•Conduct regular performance reviews and provided constructive feedback to managers and staff, identifying opportunities for development and growth.•Coordinate marketing and promotional campaigns across all locations to drive traffic and enhance brand visibility.•Develop and maintain vendor relationships.

Education

• Oakland City University

  Bachelor's degree, Business Administration and Management, Marketing, Finance

  1996 — 1998

• Ball State University

  Business Administration and Management, General

  1993 — 1995

Skills

• Strategy
• Marketing
• Strategic Planning
• Account Management
• Cross-Functional Team Leadership
• Marketing Strategy
• B2b
• Process Improvement
• Online Advertising
• Sales Operations
• Customer Service
• Market Planning
• Operations Management
• Management
• Team Building
• Training
• New Business Development
• Product Development
• Merchandising
• Sales Management
• Public Speaking
• Direct Sales
• Sales