Travis Gleaves
- Role
- Customer Service Manager at DXP Enterprises, Inc.
- Location
- Murfreesboro, TN, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Travis Gleaves
With over six years of experience as a Customer Service Manager at DXP Enterprises, Inc,…
Experience
Customer Service Manager
Nov 2018 — Present
Education
Martin Methodist College
AA, Business
Lambuth University
BA, Mass Communications
Skills
- Customer Experience
- Account Management
- Phone Etiquette
- Employee Loyalty
- Call Center
- Employee Handbooks
- Avaya
- Process Improvement
- Ivr
- Predictive Dialers
- Team Building
- Strategic Planning
- Customer Service
- Microsoft Excel
- Process Scheduler
- Marketing
- Managerial Experience
- Reporting & Analysis
- Customer Satisfaction
- Training
- Key Performance Indicators
- Performance Appraisal
- Personnel Management
- Management
- Performance Management
- Microsoft Word
- Leadership
- Reporting
- Sales
- As400
- Hipaa
- Employee Training
- Customer Retention
- Microsoft Office
- Workforce Management
- Call Centers
- Strategic Hiring
- Microsoft Powerpoint
- Collections
- Team Leadership
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