Travis Twilbeck
Regional Director @Fast Pace Health
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WORK HISTORY
Regional Director @Fast Pace Health
MS, US
Worked with senior leadership to make decisions on new processes, initiatives and budgets-Provided effective training, coaching and feedback. Created developmental or performanceimprovement plans as needed-Maintained total P&L responsibility, managing metrics such as MTD, YTD, LTM, growth,and marketing initiatives- Monitored clinic-level financial performance, ensuring profitability and alignment withorganizational goals-Utilized tools like Power BI to support and drive medically appropriate ancillary servicereferrals and scheduling- Ensured accurate velocities, reduced wait times, and optimal patient flow, leveragingClockwise software- Lead, mentored, and motivated RMs to execute core values and deliver outstanding customerservice-Built and enhance the knowledge and skills of the RM team, fostering a culture ofcontinuous improvement and accountability-Attended weekly on-site visits to direct clinics and monthly visits to all clinics within region-Ensured clinical quality by collaborating with the OMA and addressing any operational orclinical issues -Communicated and drove all company initiatives down to the clinic level, ensuring clarity andalignment-Monitored and supported customer service initiatives, ensuring high NPS scores and positivepatient experiences.
EDUCATION
Mississippi College
Master of Business Administration - MBA
Mississippi College
Master of Science (M.S.)
Mississippi College
Bachelor of Science
ABOUT TRAVIS TWILBECK
Dedicated healthcare professional with a proven track record in strategic leadership, patient engagement, and business development. As a results-driven Vice President of Operations and Development, successfully led teams to consistently exceed key performance indicators, utilizing a data- driven approach to enhance recruitment and engagement metrics. Adept at aligning team objectives with organizational goals, excelling in resource allocation, client relations, and program development, fostering positive business outcomes. Expertise extends to sales, training and development, business development, and collaborative efforts within medical offices. With an extensive clinical background and research background, brings a comprehensive approach to patient care, integrating the latest evidence-based practices. Forward-thinking and collaborative leader, committed to continuous improvement, excellence, and the positive transformation of patient experiences.
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