Travis Robertson
Manager of TSR at Paycom
- Role
- Manager of Tsr - Cincinnati, Columbus, Baltimore at Paycom
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
Experience
Manager of Tsr - Cincinnati, Columbus, Baltimore
Apr 2024 — Present · OH, US
Lead, mentor and develop high-performing Implementation/TSR teams, leveraging proven management methods to cultivate future leaders and drive excellence. Currenlty overseeing teams in the Baltimore, Cincinnati and Columbus markets.• Own execution of key performance metrics aligned with company vision, ensuring consistent delivery of operational goals and quality outcomes.• Drive change management best practices by proactively addressing opportunities and aligning strategy across internal and external stakeholders.• Build cross-functional partnerships with Sales, CRR, NCS, HCM and PSD teams to enhance communication, streamline processes, and support organizational growth.• Coach and hold team members accountable to policies, procedures, and Paycom project management methodologies to ensure consistent client execution.• Lead talent acquisition, onboarding and retention efforts by partnering with Recruiting and Learning & Development to strengthen team capacity.• Champion a positive team environment by fostering trust, feedback-driven development, and regular one-on-one performance coaching.
Education
Bowling Green State University
Bachelor’s Degree, Aviation/Airway Management and Operations
2012 — 2016
Skills
- Customer Service
- Far Part 135
- Teamwork
- Far Part 91
- Management
- Social Media
- Leadership
- Microsoft Office
- Project Management
- Public Speaking
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