Travis Peterson
CSM | Customer Strategist and Advocate | Problem Solver
- Role
- Sr Customer Success Manager and Renewal Account Manager at Trellix
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Travis Peterson
I\'m an enthusiastic customer advocate and former educator who continually looks for opportunities to lead and teach others how to discover the world, solve problems, and reach their full potential.Expertise includes managing complex data sets to drive institutional improvement, facilitating curriculum design iterations and implementation to meet state standards and institutional needs, managing multiple projects simultaneously, initiating and implementing complex logistics for special programs, and maintaining positive relationships to increase efficiency, output, and success. Experience includes coaching peers, establishing protocol, restructuring the professional development model, building positive rapport within cross-functional teams, customer support, and management.
Experience
Sr Customer Success Manager and Renewal Account Manager
Apr 2024 — Present
Education
Concordia University Texas
Bachelor of Arts (B.A.), Multi-/Interdisciplinary Studies, English Education
1997 — 2002
Skills
- Customer Satisfaction
- Training
- Special Education
- Curriculum Development
- Event Planning
- Educational Technology
- Technical Support
- K-12
- Instructional Design
- Editing
- Differentiated Instruction
- Coaching
- Microsoft Office
- Literacy
- Classroom Management
- E-Learning
- Educational Leadership
- Records Management
- Public Speaking
- Salesforce.com
- Instructional Technology
- Lesson Planning
- Classroom
- Nonprofits
- Product Management
- Secondary Education
- Curriculum Design
- Tutoring
- Leadership
- Teaching
- Teacher Training
- Staff Development
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