Travis Newkirk

Sr, Corporate Collections Manager @Cornerstone Building Brands

Cary, NC, US

Develop and implement strategic plans for collections activities, optimizing processes to enhance efficiency and maximize recovery rates for the whole Cornerstone organization.• Regularly assess the status of outstanding debts, analyze trends, and make data-driven decisions to improve collection performance.• Collaborate with internal departments, legal teams, and external agencies to facilitate communication and resolution of complex collection issues.• Prepare and present regular reports to senior management, providing insights into collection metrics, trends, and strategies for improvement.• Engage in negotiations with customers to establish payment plans, settlements, or other arrangements, and ensure resolution of outstanding accounts.• Identify potential risks associated with outstanding debts and implement proactive measures to mitigate those risks.• Foster positive relationships with customers to encourage timely payments and maintain the organization\'s reputation.