Travis L. Dorr
Sr. Manager, Global Contact Center Systems & Technology at Ortho Clinical Diagnostics
- Role
- Sr Manager Contact Center Process and Systems at Ortho Clinical Diagnostics
- Location
- Ellsworth, ME, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Travis L. Dorr
Contact Center & Workforce Management I am an accomplished and…
Experience
Sr Manager Contact Center Process and Systems
Jan 2019 — Present · Rochester, NY, US
Education
University of Phoenix
Bachelors, Information Systems
2007 — 2011
Skills
- Forecasting
- Javascript
- Web Development
- Operations Management
- Salesforce.com
- Team Leadership
- Sales Management
- Sales Operations
- Customer Service
- Performance Management
- Crm
- Data Analysis
- Contact Centers
- Customer Experience
- Financial Forecasting
- Human Resources
- Java
- Html
- Customer Satisfaction
- Customer Relationship Management (Crm)
- Leadership
- Management
- Team Building
- Strategy
- Telecommunications
- Analysis
- Budgets
- Account Management
- Call Center
- Microsoft Office
- Sales
- Bpo
- Vendor Management
- Call Center Management
- Outsourcing
- Project Planning
- Call Centers
- Process Improvement
- Workforce Management
- Web Chat Support
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