Travis Jensen
Vendor Managed Inventory @Henkel
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WORK HISTORY
Vendor Managed Inventory @Henkel
Monitors status of all open orders to ensure timely delivery and provides customer service regarding order status and logistics issues•Key decision-making activities include: whether to request a stock transfer order, to move a customer order to ship from another distribution center or to request a later arrival date from the customer•Key point of contact for all customer supply chain activities and assists in the implementation of customer specific programs in conjunction with Sales/Marketing•Analyze customer service levels, in-stocks and on-time customer measures & develops action plans to achieve service level goals•Work with carriers to expedite delivery of orders and determine correct disposition of refused product; work with billing department on confirmation of corrected invoice•Also to coordinate the return of refused/discontinued product that ensures the most cost-efficient freight rates•Allocate product to customer orders in a low inventory situation to maintain high levels of service for key accounts•Understand customer\'s supply chain and lead efforts to identify and improve results and processes for Henkel and the customer as well as to provide weekly service updates to Sales account managers regarding customer measures and action plans to improve•Analyze customer data, order size, order frequency, in-stocks, on-time, customer penalties looking for trends and opportunities to improve results
EDUCATION
Brigham Young University - Idaho
Healthcare Administration , Health/Health Care Administration/Management
ABOUT TRAVIS JENSEN
Healthcare/Supply chain professional with a passion for driving meaningful impact and…
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