Travis Jackson
- Role
- Ascend Technologies
- Location
- Little Rock, AR, US
- LinkedIn followers
- 500 followers
Experience
Present
Education
Webster University
Master of Arts (M.A.), Human Resources Management
2012 — 2014
Webster University
Master of Business Administration (M.B.A.), Finance, General
2009 — 2012
Central Baptist College
Bachelors of Science, Organizational Management
2005 — 2008
Villanova University
Six Sigma Black Belt Certification
2018 — 2018
Skills
- Contact Centers
- Troubleshooting
- Cellular Communications
- Voice Over Ip (Voip)
- Telecommunications
- Sales Operations
- Customer Retention
- Voip
- Customer Service
- Mobile Devices
- Computer Network Operations
- Call Center
- Wireless Technologies
- Cross-Functional Team Leadership
- Crm
- Time Management
- Cdma
- Account Management
- Networking
- Software Documentation
- Team Leadership
- Vendor Management
- Customer Experience
- Training
- Customer Satisfaction
- Management
- Call Center Metrics
- Process Improvement
- Leadership
- Team Management
- Business Process Improvement
- Call Centers
- Wireless Networking
- Wireless
- Technical Support
- Workforce Management
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