Travis J.

About Travis J.

Empowering SMBs with Streamlined IT SolutionsI specialize in providing strategic and tailored IT solutions for small and medium-sized businesses. Whether you need a full IT team or supplemental support for your in-house staff, my goal is to ensure your technology works for you, not against you. Do These IT Challenges Sound Familiar?Your business needs more than just a quick fix—it needs a long-term strategy. If you\'re experiencing delays in response times, uncertainty around IT best practices, or lacking the proper security tools, I can help. I\'m passionate about helping companies reduce downtime, boost security, and create a clear roadmap to support their technology and future growth. What Sets Me Apart?Over the years, I’ve helped businesses reduce ticket volume, speed up response times, and boost efficiency by empowering both service desk and project teams to deliver operational excellence. I believe that solid processes and a focus on customer success are the foundation of a thriving IT environment. My approach is proactive, strategic, and always aligned with industry best practices. My Expertise in ActionI specialize in IT support, managed IT services, security, Unified Communications, and cloud services. I’ve seen how the right processes can transform businesses by enhancing performance, reducing disruptions, and providing peace of mind. My approach ensures you’re not only equipped for today’s challenges but also ready for tomorrow\'s opportunities. Let’s Tackle Your IT Challenges TogetherI thrive on helping businesses navigate the ever-evolving landscape of technology. Whether you\'re looking to optimize your IT strategy or need guidance on specific challenges, I’d love to be your trusted resource. Let’s connect!

Experience

1. Vice President of Service Operations

   Watchkeep

   Feb 2026 — Present