Travis French
Senior Manager, Program and Project Delivery Ops and Digital @Air Canada
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WORK HISTORY
Senior Manager, Program and Project Delivery Ops and Digital @Air Canada
Brampton, ON, CA
Led a high-performing team of up to 13 professionals in delivering complex projects and programs across the OPS and Data/AI portfolios. Fostered a culture of continuous improvement and professional development through targeted upskilling initiatives. Partnered with cross-functional teams to align on project priorities, clarify scope, and ensure clear ownership of deliverables. Maintained project momentum during peak workloads by stepping in to manage delivery and strategically delegating tasks. Demonstrated leadership courage by engaging senior stakeholders and navigating high-stakes challenges. Championed the adoption of modern delivery methodologies to enhance team agility, efficiency, and outcomes. Promoted project delivery excellence by driving best practices across the project management function, while fostering alignment and collaboration with IT and product teams to ensure consistent execution and shared accountability.
EDUCATION
SHERIDAN COLLEGE - DAVIS CAMPUS
Electronics Engineering Technology Diploma, Electronics Engineering
ABOUT TRAVIS FRENCH
I am a driven and outcome-oriented technical leader with more than 25 years of expertise in the IT and aviation sectors. I have a strong track record in leadership and team building, coupled with exceptional technical, and customer service skills. My expertise in project organization and delivery has been proven time and again.My ability to analyze, define, and map process workflows is second to none, and I excel in developing scalable solutions that improve efficiency, quality, and control. Quality and customer satisfaction are passions of mine, and I take great pride in guiding and mentoring large teams and major projects to create overall vision, strategy, and end-to-end processes.I am known for managing simultaneous projects with cross-functional and multi-departmental teams and for establishing awareness of project management concepts throughout diverse teams. I have delivered training to improve staff knowledge and imparted best practices, earning recognition for my coaching and training skills.I maintain a comprehensive network and enhanced communication skills that allow me to maintain dialogue with leaders across diverse business areas. This communication ensures that I understand critical opportunities and can support the organization\'s strategic IT plans. I collaborate with senior management, functional managers, and project managers to plan technology initiatives, using formal and informal networks to accomplish program objectives. Additionally, I have identified and resolved project issues and managed project risks, making me a proven leader in the industry.In addition to my technical expertise, my ability to proactively identify and quickly resolve issues and manage risks has been instrumental in establishing me as a highly effective and successful leader in the industry. By leveraging my deep technical knowledge and experience, I have been able to provide valuable guidance and direction to my team, ensuring that we are always delivering the highest quality work while staying on time and within budget. Through this approach, I have consistently demonstrated my ability to drive successful outcomes while also fostering a positive and collaborative team culture.
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