Travis Craine

About Travis Craine

I have 15+ years of sales and management experience in industries ranging from publishing services to staffing programs. Passion is the cornerstone of what I do and I incorporate many methods to acquire business, as a Business Development Manager. I also have a strong background in Account Management as I managed authors for over 6 years as a Senior Publishing Consultant and Publishers for almost 3 years as a Content Acquisitions Manager for Amazon.com. Those experiences magnify my business development opportunities and I realize sales and account management are symbiotic with one another.

Experience

1. Publishing Services Manager (Sales Manager)

   Palmetto Publishing

   Feb 2020 — Present · Charleston, SC, US

   I work directly with potential authors and clients to get a full understanding of their publishing needs in order to propose them an appropriate publishing solution. This position is responsible for sales and the management of the Publishing Services team. Responsibilities and Duties • Create a seamless transition for customers from their sales experience through the fulfillment of their services by setting clear expectations, provide phone and email support. • Build relationships with potential authors to get a better understanding of their needs/wants in order to propose the best publishing solution.• Qualify incoming leads via email and phone within two hours of first contact by form/email and 1 hours by phone.• Follow up with leads and prospects.• Send estimates and service orders to new authors.• Communicate the value of Palmetto to prospective authors and influence them into becoming Palmetto authors• Screen potential books that have inappropriate topics by using judgment when talking with potential author. This will require analyzing the title, the book topic and the author.• Motivate and manage Publishing Services Associates• Manage the sales team schedules to effectively cover east and west coast hours• Set and report on goals for PSAs• Work with management to continue growth and development of sales team

Education

• The Citadel

  Bachelor's Degree, Business Administration- Management and Operations

  1998 — 2002

Skills

• Newsletters
• Press Releases
• Social Media
• Storytelling
• Customer Service
• Social Media Marketing
• Blogging
• Strategic Planning
• Published Author
• Ebooks
• Social Networking
• Customer Retention
• Publishing
• Sales
• Copyright Registration
• Creative Writing
• Fiction
• Proofreading
• Online Publishing
• Editorial
• Freelance Writing
• Copywriting
• Public Relations
• Books
• Publications
• Microsoft Office
• Research
• Copy Editing
• Web Content
• Feature Articles
• Magazines
• Editing
• Marketing
• Marketing Strategy
• Public Speaking
• Non-Fiction
• Online Advertising