Travis Chin

Operations Manager @Matrix Medical Network

AZ, US

Leading cross-functional meetings and presenting financial and logistical insights to executive leadership.· Develop cost-efficient travel itineraries for clinicians serving low-capacity markets.· Analyz and approve strategic zone planning for clinician deployment.· Optimize clinician routing to align with member requests, business objectives, and call volume trends.· Partner with Client Success Teams ensuring client goals are delivered. · Initiate state licenses to expand clinician coverage for local and overnight travel.· Planning Skilled Nursing Facility (SNF) provider allocation to meet or exceed budget goals.· Increase Telehealth Provider availability to maximize Slot Utilization.· Build and maintain data tools for Clinical Managers to monitor team efficiency and productivity.· Collaborate action plans with Clinical Managers to support performance goals for provider teams.· Align resource strategies with organizational and patient care goals; introduce process improvements and automation opportunities.· Resolve scheduling conflicts and adjust clinician assignments to prevent service disruptions.· Coach and lead a team of Regional Managers to act as strategic consultants for workforce planning and stakeholder collaboration.· Drive the monitoring and analysis of resource utilization and capacity metrics to inform and drive dialogue with Practice leadership on how to identify areas for staffing improvement, capacity planning, and cost reduction· Deploy tooling to analyze historical data, forecast future resource needs, and identify patterns to improve planning accuracy.· Support the regular review of Resource Management processes and tools· Optimize process and systems tied to employee’s skills (intake, periodic reviews, manager evaluations, etc.)

Roanoke College

BS