Sushil Kumar Teotia

About Sushil Kumar Teotia

How Travelodesk is expanding gradually? By caring deeply — for our passengers,…

Experience

1. Chief Executive Officer

   Totter Trip Pvt Ltd

   Aug 2022 — Present · Meerut, IN

   Strategic LeadershipDefine vision and mission of the company and set long-term goals.Develop and implement business strategies for growth in the travel and transportation sector.Identify new market opportunities, travel trends, and potential expansion areas (e.g, corporate travel, airport services, tourism packages).Lead digital transformation and technology adoption in operations and customer experience. Operational OversightSupervise daily operations, including:Fleet management (sedans, SUVs, luxury cars, tempo travelers)Route planning and trip coordinationChauffeur performance and trainingVendor/supplier relationshipsEnsure smooth functioning of bookings, dispatch, customer support, and partner garages. Team & Culture ManagementBuild and lead a high-performing management team across departments: operations, marketing, sales, HR, and technology.Foster a culture of accountability, innovation, and customer-first service.Set performance goals, review KPIs, and support professional development. Financial ManagementOversee budgets, pricing models, cost controls, and revenue targets.Manage financial planning, audits, and funding (if applicable).Ensure profitability of services while maintaining affordability and value for customers. Customer & Community FocusMaintain high service standards for safety, punctuality, cleanliness, and hospitality.Promote customer loyalty programs, feedback mechanisms, and dispute resolution.Champion the brand’s commitment to community-building and ethical tourism. Sustainability & InnovationLead green initiatives (electric vehicles, carbon offset programs, eco-friendly operations).Encourage innovation in route optimisation, app-based bookings, and AI/ML for trip planning.Collaborate with government and industry bodies on regulatory compliance and smart mobility.

Education

• MM Inter College Muzaffarnagar

  High School, Science

  1998 — 2000

• Trade wings Institute of Management Ltd.

  2 Years Travel & Tourism Diploma In International Airline ,Aviation & Tourism, Tourism and Travel Services Management

  2005 — 2007

• S.D Inter College, Muzaffarnagar

  Intermediate, Maths, Chemistry, Physics

  1999 — 2003

• D.A.V College Muzaffarnagar

  B.A, English, Political Science, History

  2003 — 2007

Skills

• Online Marketing
• Hotel Management
• Hospitality
• Customer Service
• Business Analysis
• Leisure
• Hotels
• Powerpoint
• Tourism
• Online Travel
• Leisure Industry
• Travel Management
• Account Management
• Call Centers
• Microsoft Word
• Team Management
• E-Commerce
• Business Travel
• Leisure Travel
• Management
• Training
• New Business Development
• Retail
• Microsoft Office