Travae Felton
Customer Account Manager (Remote) @Polished Image Auto Spa Llc
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WORK HISTORY
Customer Account Manager (Remote) @Polished Image Auto Spa Llc
TX, US
Spearheaded client relationship management, effectively handling inquiries, recommending service upgrades, and ensuring high levels of customer satisfaction. Provided customer service to existing clients by responding to inquiries and resolving complaints. Assisted in creating marketing materials such as brochures, flyers, web content for promotional campaigns aimed at increasing sales volume. Created detailed reports of customer accounts including contact information, billing history, payment status, and account activity. Generated sales leads by cold calling prospective customers and following up on referrals from existing clients. Maintained accurate records of customer interactions using CRM software
ABOUT TRAVAE FELTON
With over 21 years of experience in customer relationship management, I am a dedicated…
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