Trang Nguyen
e-Commerce | Omnichannel | Digital Shelf | Customer Strategy | Customer Success
- Role
- Director Customer Success at Stackline
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Trang Nguyen
Experienced problem-solver having worked on both the buy and sell side across several…
Experience
Director Customer Success
Jul 2023 — Present · Seattle, WA, US
I lead the customer success and strategy team for Stackline Omni\'s digital shelf solution, helping leading brands track and measure digital KPIs across channels to drive improved conversion - spanning functional areas of share of search, content analytics, ratings & reviews analysis, inventory & availability, and pricing & promotional strategies.
Education
Ithaca College
Bachelor of Science (B.S.), Business Administration; International Business & Management, Magna Cum Laude
2008 — 2012
Nanyang Technological University Singapore
Exchange Program Fall 2011, Business Administration and Management, General
2011 — 2011
Skills
- Event Management
- Marketing Communications
- Crm
- Strategic Planning
- Market Research
- Client Development
- Business Development
- Teamwork
- Leadership
- Cross-Functional Team Leadership
- Social Media
- Enterprise Software
- Customer Relationship Management (Crm)
- Sales
- Social Networking
- Account Management
- Strategy
- Management
- Program Development
- Time Management
- Social Media Marketing
- Strategic Leadership
- Organizational Leadership
- Marketing
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