Trang N.
Customer Success Leader @Cobalt
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WORK HISTORY
Customer Success Leader @Cobalt
EDUCATION
University of California, Berkeley
Bachelor of Arts (B.A.), American Studies, Business and Global Economy Emphasis
SKILLS
ABOUT TRANG N.
Accountable, results driven leader with a proven track record of scaling customer success organizations in a fast-paced growth environment and developing the post-sales customer lifecycle to achieve effective product on-boarding, adoption, retention and growth. Excels at organizational change management and building strong cross-functional relationships with Sales, Marketing, Product, Engineering and Operations. An empathetic leader with high emotional intelligence, skilled at coaching and mentoring the team to utilize multi-channel communication strategies to meet and exceed established key metrics.
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