Joe Ponzo
Microsoft Certified Trainer(MCT) & Office Specialist Master(MOS) - Learning Manager, Trainer & Coordinator
- Role
- Technical Trainer at Kelley Drye & Warren LLP
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Joe Ponzo
As a Microsoft Certified Trainer and Microsoft Certified Office Specialist Master, I am an executive training and applications support professional experienced in creating software training programs that enhance productivity and efficiency within organizations. Although I have a technical background, I am passionate about applying my expertise to helping other people within my organization, which has led me to build and lead innovative training programs with an outstanding user experience.I believe in focusing, not just on pursuing the latest in software and technology, but also on making sure that the people behind the computers understand how to maximize their productivity, efficiency and creative capacity. I strive to provide the latest information to teams, utilizing versatile and engaging instructional techniques to ensure that everyone enjoys their training and walks away with a wealth of knowledge.Beyond leading professional development, I am a detail-oriented and organized team member, which has also allowed me the opportunity to create and implement databases, archives and other information management strategies over the years. I believe that organization is a major key to organizational efficiency and success.Please feel free to contact me by email today if you are interested in learning more about my experience and background.
Experience
Technical Trainer
Jan 2026 — Present · New York, NY, US
Education
Center for the Media Arts
Associate of Arts and Sciences (AAS), Computer Graphics, Television/Video Art, Graphic Design
James Madison High School
Regents Diploma, Math & Science
Brooklyn College
Psychology
Skills
- Adobe Creative Suite
- Help Desk Support
- Training
- Presentation Specialist
- Microsoft Excel Expert
- Microsoft Word Expert
- Relationship Building
- Powerpoint Expert
- Ipad
- Management
- One-on-One Instruction
- Applications Support
- Software Documentation
- Legal Department Support
- Work Efficiency
- Content Development
- Windows
- Employee Training
- Digital Media
- Vendor Management
- Project Management
- Microsoft Office Specialist Master Certification
- Technical Support
- Online Publishing
- Troubleshooting
- Instructional Design
- Publishing
- New Hire Training
- Cms
- End User Support
- Content Management
- System Administration
- Databases
- Mac
- Technical Training
- Training Delivery
- Legal Document Specialist
- Training Program Development
- Executive Training
- User Experience
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