Tracy Petracca
Strategist | Relationship Building | Vertical Strategy | Technology
- Role
- Head of Global Account Management at Wolters Kluwer Elm Solutions
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Tracy Petracca
As a Strategic Account & Relationship Leader, I empower clients through innovation, AI…
Experience
Head of Global Account Management
Jan 2025 — Present · New York, NY, US
Lead a global team of Account Management professionals at Wolters Kluwer ELM Solutions, promoting a collaborative and high-performance culture. Successfully manage and nurture relationships with key global accounts, ensuring client satisfaction and fostering long-term partnerships. Stay informed about industry trends and market conditions to proactively address client needs and identify new business opportunities. Develop and execute customer-centric strategies to drive measurable account success worldwide, with a focus on client satisfaction. Collaborate closely with internal teams, including sales, marketing, product development, and customer support, to deliver seamless service and solutions to clients.
Education
Rutgers Business School
BS
1997 — 2001
High Point University
Bachelor of Arts (B.A.)
1995 — 1996
Skills
- Technical Recruiting
- Consulting
- Client Relations
- Account Management
- Professional Services
- Vendor Management
- Staffing Services
- Information Technology
- Executive Search
- Managed Services
- Project Portfolio Management
- Business Development
- Sales
- Management Consulting
- IT Outsourcing
- Business Analysis
- Contract Recruitment
- Executive Reporting
- Management
- Saas
- Internet Recruiting
- Selling
- Staff Augmentation
- Social Media Marketing
- Leadership
- Business Intelligence
- Recruiting
- Recruitment Advertising
- Talent Acquisition
- Marketing
- IT Recruitment
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