Tracy Millar
Principal Program Manager, Pmo Emea @Zscaler
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WORK HISTORY
Principal Program Manager, Pmo Emea @Zscaler
London, GB
Strategically define and build EMEA PMO for Zscaler, collaborating with Professional Services delivery teams, the Zscaler ecosystem and senior leadership.• Assess, optimize, and tune PMO process assets, introducing new tools and technologies to enhance efficiency.• Achieved measurable improvements in project delivery timelines and quality, resulting in increased client satisfaction and revenue growth.
SKILLS
ABOUT TRACY MILLAR
An experienced Program Manager and Delivery Executive working in Delivery Management, Customer Success, and Leadership roles across Cybersecurity, IT and SaaS industries. With a proven ability to cultivate relationships with stakeholders and facilitate successful outcomes by understanding and aligning business and customer needs. PRINCE2 and MSP qualified and building successful delivery methodologies, with a proven ability in Risk and Issue Management in a program lifecycle. Adept at building relationships and managing stakeholders at all levels to deliver programs smoothly to time and budget. Serving as a Trusted Advisor, able to develop relationships with clients, and leverage internal teams, including Executive teams, to ensure customers not only have successful engagements but have a great experience adopting the technology.
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