Tracy Schaefer

About Tracy Schaefer

SolarWinds has been a dynamic platform for almost 15 years, enabling the development of specialized expertise in the Federal sector. As a Federal Renewals Sales Specialist, the focus is on enhancing customer engagement and retention through tailored IT solutions. By collaborating with cross-functional teams, efforts are directed at addressing complex challenges in cybersecurity, compliance, and data center operations for federal agencies. Expertise in hybrid-cloud and SaaS observability solutions underpins initiatives to drive optimal IT performance for federal clients. By delivering secure, scalable, and innovative technologies, the mission is to empower organizations to achieve their operational goals. Guided by a commitment to value creation, the aim is to foster impactful outcomes that align with the evolving needs of federal enterprises.

Experience

1. Sr Enterprise Account Manager

   Sencha

   Nov 2025 — Present · Austin, TX, US

   Identify, engage and focus on building client level relationships through outbound efforts, networking, and inbound leads-Manage the full sales cycle from prospecting to closing, including discovery, product demonstrations, proposal development, and contract negotiation-Develop and maintain a deep understanding of Sencha\'s Java/Javascript frameworks and articulate their value to stakeholders across various industries-Collaborate with marketing, pre-sales, and customer success teams to ensure a seamless customer experience

Education

• The Ohio State University

  Criminal Justice

Skills

• Telecommunications
• Leadership
• Strategic Partnerships
• Sales Operations
• Customer Service
• Strategic Planning
• Competitive Analysis
• Selling
• Strategy
• Enterprise Software
• Sales Management
• Account Management
• Sales
• Product Management
• Crm
• Team Leadership
• Solution Selling
• Cloud Computing
• Saas