Tracy Mueller

About Tracy Mueller

I’m a strategic business relationship leader with deep expertise in enterprise portfolio management, stakeholder engagement, and cross-functional collaboration. Over the past decade, I’ve partnered with senior executives and delivery teams to align technology investments with business priorities—driving governance maturity, accelerating transformation, and enabling measurable outcomes.Most recently at UScellular, I served as Principal Business Relationship Manager, leading 45+ initiatives through the Discover phase in 2024 and supporting multimillion-dollar programs across fraud mitigation, B2B enablement, and regulatory response. I’ve built and rebuilt PMO relationships, delivered cost-saving proof-of-concepts, and presented portfolio roadmaps to executive audiences. My work consistently bridges strategy and execution, ensuring that business needs are translated into scalable, sustainable solutions.I’m known for my communication superpower, whether facilitating alignment across silos, navigating executive escalations, or mentoring teams through change. I bring a people-centered approach to governance, planning, and continuous improvement, and I thrive in environments where trust, transparency, and shared purpose drive results.I hold a BRMP certification and have advanced through roles in business analysis, portfolio management, and center of excellence leadership. I’m now seeking new opportunities to lead strategic partnerships and portfolio planning efforts, where I can continue to elevate enterprise value and foster meaningful collaboration.Let’s connect if you’re looking for a business relationship manager or IT business partner who brings clarity, empathy, and strategic impact to every conversation.

Experience

1. Business Relationship Manager - Commercial

   Abbott

   Oct 2025 — Present · Lake Forest, IL, US

Education

• College of DuPage

  Associate of Arts and Sciences - AAS

• University of Arizona Global Campus

  Bachelor of Arts - BA

Skills

• Exceptionally Organized
• Microsoft Word
• Process Improvement
• Change Management
• Business Intelligence
• Snagit
• Requirements Gathering
• Visio
• As400 System
• Gis Systems
• Process Mapping
• Leadership
• Customer Service
• Crm
• Employee Training
• Training
• Mappoint
• Business Analysis
• Management
• Surveymonkey
• Siebel
• Business Process Mapping
• Recycling
• Software Documentation
• Business Process
• Microsoft Excel
• Powerpoint
• Highly Detail Oriented
• Training Skills
• Salesforce.com