Tracy Lawson
Manager, Brand Management Hotel Leader Support at Hilton
- Role
- Manager, Brand Management Support - Hotel Leader Support at Hilton
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Tracy Lawson
Tracy is an accomplished Customer Service & Project Management Professional…
Experience
Manager, Brand Management Support - Hotel Leader Support
Mar 2011 — Present · Memphis, TN, US
Providing strategic direction to hotel leaders across 18 brands for Hilton hotels. Strong leadership, communication, organizational, analytical, and time management skills; certified and experienced in ITIL and Project Management processes.
Education
St. Philip's College
AAS
1993 — 1995
Skills
- Customer Support
- Hospitality Management
- Reliability
- Leadership
- IT Service Management
- Teamwork
- Change Management
- Helping Clients Succeed
- Itil
- Hotel Management
- World Class Customer Service
- Leadership Development
- Hospitality
- Help Desk Support
- Customer Service
- Hotels
- Personnel Management
- Management
- Team Building
- Project Management
- Community Outreach
- Non-Profits
- Operations Management
- Social Responsibility
- Hospitality Industry
- Cross-Functional Team Leadership
- Customer Service Management
- Service Delivery
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