Tracy Kundey

About Tracy Kundey

I don’t just manage operations — I realign them.For over 28 years, I’ve led hotel and resort portfolios through growth, reinvention, and recovery. From revitalizing underperforming assets to scaling national footprints, my approach starts with clarity: of the financial picture, the culture, the guest experience — and the team’s true potential.What sets me apart? I combine high-accountability leadership with roll-up-your-sleeves support. Whether rebuilding a fractured culture, driving same-store revenue growth, or aligning a cross-state portfolio post-acquisition, I bring cadence, direction, and forward motion. I’ve led brands like Hilton, Marriott, Wyndham, and IHG, overseeing up to 8,900 keys,$22M in marketing spend, and teams as large as 5,800 FTEs.But I’m also the leader who visits every department on-site — not just the GM’s office. I implement early-financial-close systems. I run weekly culture calls with frontline teams. I drive performance by giving teams the “answers to the test” — clear expectations and tools to win.I’m passionate about building what lasts: guest experiences, associate pride, and results that carry beyond my tenure. Let’s connect if you\'re building something meaningful.

Experience

1. Area Dir Ops

   Ascent Hospitality

   Jun 2025 — Present · Huntsville, AL, US

   Area Director of Operations leading full-service Marriott operations with a focus on service culture, guest experience transformation, and performance accountability across Rooms, Food & Beverage, and Engineering.

Education

• Eastern Washington University

  Bachelor of Business Administration - BBA, Accounting and Finance

Skills

• Hospitality
• Yield Management
• Positive Employee Relations
• Hotels
• Front Office
• Event Management
• Property Management
• Strategic Planning
• Meeting Planning
• Team Building
• Management
• Hospitality Management
• Event Planning
• Hospitality Industry
• Incentives
• P&L
• Cost Control
• Positive Personality
• Executive Management
• Motivation
• Restaurants
• Business Planning
• Operations Management
• Human Resources
• Hotel Management
• Budgets
• Leadership
• Customer Satisfaction
• Resorts
• Tourism
• Food & Beverage
• Positive Work Environment
• Budgeting
• Customer Service
• Negotiation
• Marketing
• Leisure
• Forecasting
• Income Statement
• Banquets