Tracy Gyan

Team Lead, Client Support @BDC

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Team Lead, Client Support @BDC

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EDUCATION

2013

Edinburgh Business School, Heriot-Watt University

Master of Business Administration - MBA, Business Administration and Management, General

2005 — 2008

University of the West Indies, St. Augustine Campus

Bachelor of Arts - BA, Spanish Language and Literature

ABOUT TRACY GYAN

With a background in customer relations and operations support, I have been working at BDC for over six years. I hold an MBA degree from Edinburgh Business School, a Certified Scrum Professional-ScrumMaster credential, and Lean Six Sigma certification, which reflect my expertise in business administration, project management, and process improvement.I use gained skills and expertise in Customer Relationship Management (CRM), Administration, Marketing, and Business Strategy to support the operations of BDC, ensuring efficiency, quality, and customer satisfaction. I am passionate about encouraging entrepreneurs to grow and thrive. My goal is to continue to develop my skills and knowledge in the field of operations management and to contribute to the success of BDC and its clients.

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Tracy Gyan — Team Lead, Client Support at BDC in Calgary, AB, CA | Unifers