Tracy Shaw
Leadership / Relationship Management / Healthcare Revenue Cycle Professional / Social Justice Advocate
- Role
- Senior Client Relationship Manager at Experian
- Location
- Newburgh, IN, US
- LinkedIn followers
- 500 followers
About Tracy Shaw
CLIENT RELATIONSHIP MANAGEMENT | LEADERSHIP | HEALTHCARE REVENUE CYCLE Versatile client services professional with 20 years of progressive experience supporting customers through account management, training and project implementation. Highly skilled at generating, developing and maintaining customer relationships. Proven record of on-time project implementation, resulting in excellent customer satisfaction and ultimately greater revenue generation. Reputation as a proactive problem solver, mentor and skillful mediator. Frequently sought after to help repair relationships with high profile customers. Areas of Expertise Client Relationship Management Client Training / Development Project Implementation Trend, Data Needs Analysis Client Revenue Retention Quality Assurance Team Management Specialties: balance, coaching, consulting, content management, continuous improvement, contract management, customer relations, customer satisfaction, financial, functional, information technology, macromedia director, meeting facilitation, outside sales, problem solving, process engineering, quality control, quick, rapport, sales, workflow analysis,
Experience
Senior Client Relationship Manager
Sep 2018 — Present · US
Skills
- Cross-Functional Team Leadership
- Quality Control
- Finance
- Outside Sales
- Salesforce.com
- Coaching
- Hl7
- Leadership
- Technical Recruiting
- Continuous Improvement
- Crm
- Start-Ups
- Functional Requirements
- Managed Care
- Business Process
- Business Analysis
- Balance
- Process Engineering
- Process Improvement
- Sales
- Management
- Healthcare
- Vendor Management
- Contract Management
- Hipaa
- Workshop Facilitation
- Sdlc
- Training
- Analysis
- Healthcare Industry
- Customer Satisfaction
- Program Management
- Information Technology
- Consulting
- Project Management
- Content Management
- Emr
- Health Information Exchange
- Healthcare Information Technology
- Software Implementation
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