Tracy Chen

Senior Manager @PwC Canada

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2019 — Present

Senior Manager @PwC Canada

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Drive up to 8 team members in the strategic planning and execution of multiple concurrent engagements to optimize the operations for enterprise businesses at the second-largest professional services network in the world• Evaluate client operations to uncover areas in need of improvements and implement lasting and reliable solutions• Define project scope, allocate resources, track milestones, and administer individual budgets• Build and nurture client relationships to understand needs, update on progress, and address issues or concerns• Coordinate with up to 40 stakeholders throughout the project lifecycle to align activities and overcome roadblocks• Conduct market research, uncover potential clients, present sales proposals, and shape and refine business cases • Devise and deliver training to educate junior team members on PwC quality standards and industry best practices Key Achievements: Proposed a strategy to shrink inventory by up to 13% for a global manufacturer of architectural and automotive glass by dramatically enhancing the demand forecasting and sales and operations planning (S & OP) processes Orchestrated the seamless integration of supply chain systems after a CPG client acquired a new business unit by uncovering operational efficiencies, overcoming complex challenges, and eliminating a substantial order backlog Formulated a 5-year financial model and go-to-market strategy for a global pharmaceutical manufacturer looking to enter the medical cannabis sector by evaluating market size, expected sales, growth drivers, and competition Played an integral role in establishing the working capital business department by forming the new team, designing standardized procedures, instituting formal systems, and identifying the target client demographics Simplified the pricing and budgeting processes by introducing new tools and securing full staff adoption

EDUCATION

N/A

McGill University

BCom

N/A

University of Waterloo

MASc

SKILLS

Supply Chain ManagementSix SigmaInventory ManagementQuantitative AnalysisSupply Chain OptimizationSupply Network PlanningContinuous ImprovementProcess ImprovementProject ManagementManagementTransportation PlanningAnalysisMathematical ModelingForecastingData ModelingOperations ResearchStrategic PlanningLogistics EngineeringDistribution ManagementProblem SolvingCritical ThinkingStatistical ModelingConsultationCross-Functional Team LeadershipSqlStatistical Data AnalysisSupply ChainNetwork ModelingLogistics

ABOUT TRACY CHEN

Decisive, insightful, and data-driven Business Strategist offering 20+ years of…

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Tracy Chen — Senior Manager at PwC Canada in Toronto, ON, CA | Unifers