Tracy Tucker

About Tracy Tucker

Proven leadership during organizational transitions, and ability to articulate mission for staff to successfully provide excellent health care services. Goal driven and accomplish, with 15 years direct experience in fast paced hospital settings. Ability to use effective communication skills, organizational and problem solving skills within a diverse, and complex medical environment. Adaptable administrator a custom to working within an increasing regulatory system. Focused on team building and improving effective interdepartmental communications, and knowledge sharing. Streamlined procedures and work flows for cost savings, and improved efficiency. Management and Project development Balance Budget and implementation of cost saving procedures, and policies Leadership and Team Building Coordination Knowledge of Medical Record Software programs (EPIC), Health care delivery systems and medical terminology Staff training, professional growth evaluation Knowledge of federal, state and local law, and regulatory policies Knowledge of Microsoft Office software programs Wrote and implemented emergency preparedness, response and recovery programs Coordination of outside vendors/Patient and family support Public and community relations Excellent communication and public speaking Writing and implementing effective policy and procedures

Experience

1. Senior Security and Safety Professional

   Swedish

   Jan 2007 — Present

   Trained in emergency responseInvestigate reports of crimes and suspicious incidentsTrain and mentor security officers in report writing and investigation proceduresProvide excellent customer serviceEnsure a safe and secure environment for patients, visitors and staffPossess effective communicative skills, and the ability to diffuse potential volatile situationsTrained to respond to HAZMAT and other unsafe circumstancesCertified in Taser deployment and activation. Trained in Healthcare Defensive Tactics Systems (HDTS) Possess knowledge in federal, state and local health care laws and policesHave knowledge and experience in electronic patient record systems

Education

• American Academy of Dramatic Arts-Los Angeles

  Acting, dancing and singing

• Boston University

  Masters, Criminal Justice/Safety Studies

  2003 — 2004

• Washington State University

  Criminal Justice, Criminal Law

• University of Phoenix

  Masters, HealthCare Administration

  2010 — 2012