Tracy Toumi

People Leader | Technical Communicator | Learning and HPI Professional

Role
Operations Services Team Lead at Midcontinent Independent System Operator (MISO)
Location
Indianapolis, IN, US
LinkedIn followers
500 followers

About Tracy Toumi

Highly experienced professional who genuinely enjoys both the \'science\' of education and the art of design to convey information. 25+ years training & development / technical writing experience in various industries with an HPI focus. Leadership experience throughout career. I have produced quality work on projects both on- and off-site. Excellent verbal, written, and interpersonal communication skills, as well as being self-motivated and driven. Analytical and creative thinker. Demonstrated natural ability to make quick and strong connections with customers. Experience includes working in regulated environments (FDA, GxP, NERC, FERC), which requires strict version control, approval processes, and adhering to technical writing standards and SOP guidelines.

Experience

  1. Operations Services Team Lead

    Midcontinent Independent System Operator (MISO)

    Dec 2022 — Present · Carmel, IN, US

Education

  • University of Evansville

    BS Secondary Education, English Language and Literature

    2000

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Tracy Toumi — Operations Services Team Lead at Midcontinent Independent System Operator (MISO) in Indianapolis, IN, US | Unifers