Tracy Stuart

Change Management & People\'s Behavioural Awareness Expert for Dentistry & CEO of Nbs Training @Nbs Training

GB

I will let my clients do the talking about what I deliver at NBS Training>Tracy is like a dental godmother who tailors the advice to your practice and your team. The advice she gave during her first visit was easy to implement and produced results immediately. The first morning I used her technique was a revelation and I was embarrassed that I had never realised to do this before! At the beginning of that first morning my Therapist’s book was 60% booked for the following 2 weeks, by the end of that morning the 1st week was fully booked and the 2nd week fully booked by the following day. Tara Diamond>The team love working with her, don\'t find her scary at all and most importantly, the team see her as being on our side. Worth giving her a call IMO.no bullshit! Shrik Kotecha>Thank you Tracy for all your help & support our staff have increased in confidence that shined through at our CQC inspection yesterday -your input on patient journeys and getting to know and understand the patients had a great deal to do with our success -we all thank you for your care & hard work you have invested in our team -Niki Boersma Tracy is a wonder woman (though without the gold hotpants!) If you want to have the best reception team you\'ve ever worked with, get her in to your practice. She has extensive dental experience and thus she is able to get to the nub of any problem very quickly. She has certainly transformed our receptionists, and they absolutely love their jobs now and are always looking how to do things better. Worth every pound of her fees :) Niall Hutchinson