Tracy Piercy
Health and Employment Coach @Shaw Trust
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WORK HISTORY
Health and Employment Coach @Shaw Trust
Brentford, GB
Operational Leadership: Lead a team of 6 supporting 120+ participants, ensuring consistent performance and operational delivery across the programme.• Performance Management: Achieved and sustained a 35% job outcome rate, consistently meeting all internal KPIs and contractual SLAs.• MDT Governance: Chair weekly Multidisciplinary Team (MDT) meetings for 11 key stakeholders, ensuring integrated clinical‑employment planning and 100% action‑plan completion in line with NICE pathways.• Employer Engagement: Engage 10+ employers weekly, negotiating reasonable adjustments and securing sustainable, inclusive roles for participants.• Safeguarding & Coaching: Deliver evidence-based health coaching using Enspirio (ICONI) and Peak Health PCI (NHSE Tier 1); empowering participants to self-manage pain while strictly following the 5 Rs of safeguarding.• Clinical Fidelity & Data: Maintain high clinical fidelity by utilising validated assessment tools (Dialog+) and adhering to Caldicott Principles for the management of sensitive participant health data.• Subject Matter Expertise: Serve as the SME for clinical-vocational standards and community integration across the organisation, providing training and best-practice mentorship to staff to ensure high-quality service delivery.• Finance & Operations: Manage operational purchasing and participant expenses with strict budget adherence; act as Key Holder and Fire Marshal with a 100% safety record.
EDUCATION
Pitman Training Group
Audio Transcription
Institute of Customer Service
Professional Award , Customer Service
NSPCC
Sexual Abuse
NSPCC
Child Protection
Westminster College
CACHE, Mental Health
Croydon College
Business, Management, Marketing, Finance and Law
ABOUT TRACY PIERCY
I champion the dark horses and the dreamers, turning overlooked potential into measurable success. As an award-winning leader driven by social justice, my philosophy is simple: look after the people, and the numbers will sort themselves out. To me, work isn\'t just about metrics, it’s about self-determination, dismantling systemic barriers, and building sustainable, resilient talent pipelines.WHAT I DO Currently a Health & Employment Coach at Shaw Trust on MSK Trailblazer, a pioneering West London programme. Using a trauma-informed approach, I coordinate between NHS healthcare teams and inclusive employers to integrate physical recovery and career aspirations into a single path toward personal power.MY FOUNDATION My career is built on fierce advocacy, creating pathways for those navigating the justice system. From \'Through the Gate\' coaching to IPS Employment Specialist roles, I\'ve spent years proving that with the right support, anyone can rewrite their story. Accredited Health & Wellbeing Coach: PCI (NHS England) approved. NHSE Tier 1. Certified Mental Health First Aider: Person-centred support.MENTORSHIP & CREATIVE EDGE I am committed to mentoring young women, helping the next generation lead with genuine grit. Outside the 9-to-5, my passion for architecture and photography sharpens my perspective, teaching me to seek the unconventional angles that drive systemic change.LET’S CONNECT Seeking partners valuing a holistic approach to career transitions: Employers: Access vetted, work-ready talent through supported hiring. Health Practitioners: MSK, Mental Health, and Nutrition specialists. Wellbeing Providers: Experts in financial literacy, housing, or social prescribing. Training Partners: Collaborators for Work Trials and skills building.Let’s build something impactful. DM or email: t••••••••@shaw-trust.org.uk CORE COMPETENCIES Clinical & Health: Clinical-Vocational Governance | NICE Pathways | MDT Leadership | Caldicott Principles | Trauma-Informed Practice | Mental Health First Aid Justice & Rehab: Prison & Probation Collaboration | Risk Assessment | Safeguarding (5 Rs)| Complex Needs Support | Behaviour Change Leadership: Values-Based Interviewing | EDI Advocacy | Staff Mentorship | KPI Management Technical & Digital: P-Nomis | ICONI (Enspirio)| Meganexus | CRiiS | Dialog+| Inform | Better Impact | Canva Executive Impact: Solution-Focused Innovation | Operational Grit | Strategic Stakeholder Influence | Neuro-Inclusive Leadership
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