Tracy Keller

About Tracy Keller

Highly skilled professional with many years of experience in myriad roles around technology—from software trainer to project manager to database account manager to marketing/retail operations analyst. I am now fully engaged as a senior business analyst working in an Agile process environment in the Saas space, which encompasses all of my skills in a rewarding and productive way. Specialties: administrative support, asset management, budgeting, business analysis, communication skills, content management, copy editing, customer relations, database administration, fundraising, meeting facilitation, networking, newsletters, organizational skills, planning, project management, promotional materials, proofreading, reports, research, scheduling, sql, technical support, training programs & materials, troubleshooting, vendor relations, workflow analysis

Experience

1. Senior Program Manager at Nelnet Business Services

   Nelnet

   Dec 2021 — Present · Warwick, RI, US

Education

• Bryant University

  Business Analysis Certification Training

  2016 — 2016

• University of Vermont

  Bachelor's Degree, English

  1984 — 1988

• Coach Training Alliance

  Coaching certification, Coaching

  2013 — 2013

• Bryant University

  Project Management Certification Training

  2016 — 2016

Skills

• Project Management
• Salesforce.com
• Event Management
• Sql
• Web Content Management
• Project Planning
• Newsletters
• Team Leadership
• Lead Generation
• Accounting
• Crm
• Online Advertising
• Email Marketing
• Public Speaking
• Business Intelligence
• Social Media
• Sales
• System Administration
• Budgets
• Direct Mail
• Account Management
• Marketing Communications
• Marketing
• Copy Editing
• Database Marketing
• Databases
• Direct Marketing
• Professional Services
• Customer Service
• Training
• Nonprofits
• Strategic Partnerships
• Database Admin
• Cloud Computing
• Data Analysis
• Enterprise Software
• Management
• Saas
• Integrated Marketing
• Advertising