Tracy I. Landers

Tracy I. Landers

Senior Program Analyst @U.S. Department of Veterans Affairs

Washington, DC, US
EMAILS
t••••••••@va.gov
MOBILE NUMBERS
+17•••••••98

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WORK HISTORY

May 2023 — Present

Senior Program Analyst @U.S. Department of Veterans Affairs

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Washington, DC, US

Senior Program Analyst assigned to the Office of Business Integration (OBI) supporting the Business Investment Management (BIM) division.

EDUCATION

2016 — 2017

Syracuse University

Program Management Professional Certification

2007 — 2010

University of Phoenix

Bachelor of Science (B.S.), Psychology

SKILLS

Icd-9MilitaryLean Six SigmaQuality AssuranceExercisesMicrosoft WordGovernment ContractingProcess ImprovementOutlookIcd-10Change ManagementProject PlanningNavySecurity+DodMicrosoft OfficeOperations ManagementEmrQuality ControlMedical RecordsLeadershipPersonnel SupervisionEhrRequirements AnalysisHipaaReadinessDocument ManagementCustomer ServiceSupervisory SkillsTrainingGovernmentMedical TerminologyTeam BuildingRecords ManagementStrategic PlanningHealthcareMilitary OperationsOperational PlanningSoftware DocumentationU.s. Department of Defense

ABOUT TRACY I. LANDERS

With over 20 years of experience as a Senior Program Analyst, I specialize in driving operational excellence, scope management, quality assurance, and process improvement initiatives that deliver measurable results.I have successfully led enterprise-level programs supporting the Department of Veterans Affairs (VA), overseeing multi-million-dollar initiatives in Agile environments and implementing process enhancements that improved timelines, reduced costs, and enhanced service delivery for Veterans.Certified in SAFe Agile, I bring a strong foundation in software development life cycle practices, federal contracting compliance, and cross-functional team leadership.I’m passionate about optimizing business processes, solving complex challenges, and creating value through collaboration, innovation, and strategic planning. Key Skills: Program Management, Scope and Requirements Management, Quality Assurance, Agile Methodologies, Process Improvement, Risk Mitigation, Change Management, Data Analysis, Veteran Affairs Systems (VBMS, Capri, Share, etc.).

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