Tracy Grady

General Manager at Ômo by Jônt @Hive Hospitality

Orlando, FL, US
MOBILE NUMBERS
+14•••••••66

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WORK HISTORY

Nov 2023 — Present

General Manager at Ômo by Jônt @Hive Hospitality

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Winter Park, FL, US

Responsible for 48 seat high end chef’s tasting menu restaurant achieving $2.7 million annually. Achieved Michelin Star, James Beard Best New Restaurant Finalist and Wine Spectator awardswithin the first year of opening. Played a key role in launching operations for ÔMO by Jônt, contributing to early-stage hiring, training and process development. Facilitated weekly cross-functional meetings to review and analyze key operational metrics including revenue performance, product mix, labor costs, reservation trends and facility maintenance updates. Managed 200+ bottle wine program; currently averaging 25% beverage cost; planned and executed unique wine dinner experiences. Motivated team to focus on guest engagement leading to creating a high-touch, service obsessed environment.

EDUCATION

2006 — 2010

Rosen College of Hospitality Management

Bachelor of Science (B.S.), Hospitality Management

2006 — 2010

University of Central Florida

Bachelor of Science (B.S.), Hospitality Management

SKILLS

Restaurant ManagementHotel ManagementCustomer ServiceFoodManagementRestaurantsOnqLeadershipFoodCustomer SatisfactionMicrosoft ExcelHospitality ManagementHospitality IndustryHotelsHospitalityMicrosoft WordTeam Leadership

ABOUT TRACY GRADY

Experienced Food Beverage Manager with a demonstrated history of working in the…

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