Tracy Demmerle

About Tracy Demmerle

Account Management - Contract Management - Sales Operations – Client Advocacy - Operations I consider myself fortunate to work in an industry, and in roles, which bring me such personal and professional satisfaction. For the past 10+ years, I have been building trusted relations with the world’s most exclusive brands within the automotive space, applying effective communication, inspired leadership, and collaborative mindset to devise, deliver, and maintain training programs, and improved operational efficiencies. Among my peers, managers, and clients alike, I am recognized as a breakthrough thinker with strong business, analytical and financial acumen with exceptional collaboration and role modeling skills for outstanding internal/external partnerships. I have a reputation for developing sustainable solutions with a bias towards independent problem solving, a passion for identifying and eliminating bottlenecks, and the foresight to anticipate needs, make tradeoffs and balance business dynamics. I understand the value of great data in determining continuous improvement efforts to ensure the most effective operation of sales operations activities including training programs, contracts, and account management. My core skills include:Advance Excel Skills (Pivots, VLOOKUP, Concats) • ERP Software • SAP • Customer Relationship Manager (CRM) Salesforce • HubSpot • CARE • ADP • Exago • Business Development • Over-Quota Performance • Client Advocacy Contract Negotiation • Issue Resolution • Strategic Planning • High-Level Communications • AnalysisTeam Building & Leadership • Key Performance Indicators (KPIs) • Operational Improvement • Relationship Building

Experience

1. Senior Client Advocate

   DAS Technology

   Jul 2024 — Present

Education

• Adelphi University

  MBA, Business Administration and Management, General and human resources

  2005 — 2010

• Stony Brook University

  Double Major in Business Management and History

  1999 — 2003