Tracy del Grippo
Business Account Manager (Wayfair Pro, Perigold, Joss & Main, Allmodern, Birch Lane) @Wayfair Professional
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WORK HISTORY
Business Account Manager (Wayfair Pro, Perigold, Joss & Main, Allmodern, Birch Lane) @Wayfair Professional
Awarded Top B2B Relationship & Success Award (2024) for outstanding performance inbusiness-to-business account management across the company.Recognized as Employee of the Month within the first year for exceptional sales performance,customer engagement, and teamwork.Grew top three accounts 104% over YTD from 20••••24.Established and nurtured new business relationships, proactively prospecting and convertingleads into long-term Wayfair Professional customers.Managed and grew a portfolio of existing accounts, leveraging sales strategies to drive revenueand customer engagement.Conducted proactive sales outreach to identify customer needs, recommend solutions, andenhance client satisfaction.Partnered with internal sales and service teams to optimize the customer journey and ensure aseamless purchasing experience.Consistently met or exceeded sales targets and key performance metrics through strategic accountmanagement.Developed strong client relationships, acting as a trusted advisor and brand ambassador forWayfair Professional.Collaborated with cross-functional teams to drive business growth and maintain high customersatisfaction levels
EDUCATION
Istituto Lorenzo de' Medici
Bachelor of Applied Science - BASc, Interior Design
Kutztown University of Pennsylvania
B.A.S, Communication, Public Relations
SKILLS
ABOUT TRACY DEL GRIPPO
A talented sales professional who is educated and experienced in communication, business…
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