Tracy L Burwell
Vice President @Western Dental & Orthodontics
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WORK HISTORY
Vice President @Western Dental & Orthodontics
EDUCATION
Oakland University
Bachelors, Business Administration and Management, General
Regent University
Master's degree, Business Administration and Management, General
ABOUT TRACY L BURWELL
As a Senior Executive, I bring a 20-year career in global contact center management. During thistime, I developed and executed strategies and technologies to create a customer centric, omni-channel experience for multiple Fortune 500s and startups such as Dell, Wells Fargo, Uber, Whoop and One Medical.EXECUTIVE LEADERSHIP: With the ability to bring people together to get things done, I have ledlarge, globally dispersed organizations while delivering on company objectives.GROWTH CATALYST: Over the course of my career, I have built and grown customer serviceorganizations to support rapid sales, customer, and operational growth.GLOBAL OPERATIONS: While serving in various leadership roles, I have led global customerservice operations with 24x7 support, multiple sites, and over agents.STRATEGIC PLANNING: My track record reveals a history of developing and executingmultimillion-dollar strategies to meet or exceed organizational objectives.BUSINESS TRANSFORMATION: Review of my credentials will show several instances where Itransformed underperforming organizations into world-class customer support operations.
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