Tracy-Ann Valentine

About Tracy-Ann Valentine

I am a seasoned, high-impact finance executive with over 15 years of experience driving financial operations, risk management, audit oversight, fraud prevention, and global retail finance support. My career has been built on a foundation of delivering measurable results, optimizing processes, and ensuring compliance across multi-location organizations in the retail and financial sectors.In my current role as Finance Manager- Sales Audit, I lead financial operations for 60 global retail locations and manage risk & fraud mitigation, where I have:Reduced chargeback disputes by 53% across retail and e-commerce channels through enhanced monitoring and reporting systems, Spearheaded payment system acquisitions, upgrades & hardware asset management, improving transaction accuracy by 85% and reducing errors by 78%Led fraud prevention initiatives, reducing fraud-related losses by 47% through collaboration with Sales Audit Loss Prevention and Merchant Services teams.Achieved 100% PCI & KYC compliance YOY and streamlined credit card payment policies, mitigating regulatory risks.My leadership style is defined by collaboration, strategic vision, and a commitment to excellence. I partner with executive leadership, retail operations, company’s legal counsel, retail P&C Team, global banking institutions, armored carrier services, and payment processing organizations to deliver actionable financial insights that protect revenue and drive business growth.Earlier in my career, I honed my financial expertise as an Accounts Receivables Coordinator at Caribbean Producers of Jamaica, where I reduced outstanding balances by 92% and improved cash flow management through streamlined invoicing systems. My experience in customer service at Air Jamaica Airline further developed my ability to collaborate across teams and deliver exceptional service, skills that I have carried into my leadership roles in finance.Core Competencies:Strategic Financial LeadershipGlobal Retail Finance ManagementRisk Mitigation, Banking, Credit Card & Business Compliances, Fraud Prevention & Payment Systems Operations, Acquisition and Asset Management, Financial Reporting & Forecasting, Data Analytics, Sales Audit & Internal ControlsProcess Optimization & EfficiencyCross-Functional Team Leadership, Key Finance Point Of Contact with all 3rd Party External Partners.I am passionate about leveraging my expertise to drive sustainable growth, enhance operational efficiency, and deliver measurable results. Let’s connect to discuss how I can contribute to your organization’s success.

Experience

1. Finance Manager - Sales Audit

   David Yurman

   Mar 2024 — Present

Education

• American School Of Business

  Real Estate License, Real Estate

• The University of the West Indies

  Bachelor's Degree, Business Administration and Management, General

• University of the West Indies

  Bachelor of Science (BSc), Business Management

  2000 — 2004

• American School of Business

  Licensed Real Estate Agent, Real Estate

  2014

• The University of the West Indies

  Master's Degree, Business Administration and Management, General

Skills

• Marketing Communications
• Online Advertising
• Integrated Marketing
• Hospitality
• Teaching
• Time Management
• Entrepreneurship
• Public Speaking
• Bi-Lingual (Write and Read Spanish and English Fluently)
• Recording
• Retail
• Direct Marketing
• Budgets
• Microsoft Word
• Team Leadership
• Visual Merchandising
• Online Marketing
• Advertising
• Marketing
• Music
• Leadership Development
• Negotiation
• Administrative Assistants
• Microsoft Office
• Sales
• Recruiting
• Event Management
• Operations Management
• Public Relations
• Inventory Management
• Coaching
• Sales Management
• Entertainment
• Training
• Customer Satisfaction
• New Business Development
• Catering
• Customer Service
• Merchandising
• Social Networking