Tracy Abraham

About Tracy Abraham

Highly accomplished, results-oriented executive who is adept in building and supervising effective teams, to support business development by bridging the gap between technical and business groups. Ability to analyze and quickly translate high-level strategy into meaningful short and long-term objectives. Successful at having a team oriented management style with solid program and agile project management skills for operating and organizing complex business and IT solutions.

Experience

1. AVP, Enterprise Payment Platform

   USAA

   Jul 2017 — Present · San Antonio, TX, US

   Managed seven managers and 100+ developers (both API and User-Interface) that support Bill Pay, Funds Transfer, Wires and Person-2-Person payments. I am accountable for $25M development budget for our Payments Platform where we are delivering a REST API platform-based architecture that will enable more reliable and compliant systems for USAA BillPay, Funds Transfer and Wires.

Education

• Harvard Business School

  Strategic Marketing Management June 20-25, 2010

  2010 — 2010

• St. Mary's University

  MBA, Finance

• Mays Business School - Texas A&M University

  BBA, BANA

Skills

• Product Management
• IT Strategy
• Program Management
• Pmo
• Pmp
• Leadership
• Quality Assurance
• Web Project Management
• Executive Management
• Problem Solving
• Software Project Management
• Financial Services
• Crm
• Process Engineering
• Business Analysis
• Management
• Analytics
• Organization
• Customer Experience
• Cross-Functional Team Leadership
• Project Management
• Banking
• Risk Management
• Team Management
• Business Process Improvement
• Testing
• Business Process
• Sdlc
• IT Management
• Integration
• Project Portfolio Management
• Team Leadership
• Outsourcing
• Strategy
• Requirements Gathering
• Process Improvement
• Strategic Planning
• Requirements Analysis
• Change Management
• Business Intelligence