Traci Herr
- Role
- Sr Escalation Engineer - Teams Voice Teams Device Champs Lead for North America at Microsoft
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
EngineeringView LinkedIn profile
About Traci Herr
Skype for Business / Microsoft Teams Solutions Architect, Systems Engineer, Messaging…
Experience
Sr Escalation Engineer - Teams Voice Teams Device Champs Lead for North America
Feb 2022 — Present
Unified Communications Solutions, Troubleshooting Teams and Skype Voice issues Provide assistance with phone number porting FastTrack Teams Voice Planning and Deployment Provide assistance with Teams Direct Routing Migrations Writing technical documentation Developing and delivering 300-400 level training sessions
Skills
- Active Directory
- Avaya Technologies
- Integration
- Voip
- System Administration
- Windows Server
- Troubleshooting
- Lync Server 2010
- Avaya Aes
- Audiocodes
- Team Building
- Avaya
- Vmware
- Unified Communications
- Lync Server 2013
- Cisco Technologies
- Sql Server
- Network Security
- Architecture
- Microsoft Exchange
- Telephony
- Windows Server 2003
- Cloud Computing
- Lync
- Virtualization
- Deployment
- Messaging
- Office 365
- Skype for Business
- Blackberry Enterprise Server
- System Deployment
- Ocs
- Sharepoint
- Network Administration
- Disaster Recovery
- Citrix
- Session Border Controller
- Microsoft Technologies
- Unified Messaging
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