Tracie Jefferson
Contracting Officer at the U.S. General Services Administration (GSA)
- Role
- Contract Specialist at GSA
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
Experience
Contract Specialist
Jun 2023 — Present · Washington, DC, US
Conducts innovative research, performs analysis to determine current/future technologies and applications associated with major IT products, services, and solutions. Identifies the need and demand for new and emerging products, services, and solutions and works to facilitate the implementation of innovative technologies. Supports strategic business development and tactical planning regarding acquisition operations contracts. Performs contract research and aids on technical contract compliance issues. Assists with specific or unique IT solutions to meet customer requirements. Develops and implements continuous business process improvement techniques. Explores new programs to evaluate ITC/FAS/GSA/Government-wide potential usage/policy. Supports supplier outreach initiatives, captures feedback from suppliers, and updates supplier profile data.
Education
University of Maryland University College
Master of Business Administration - MBA
University of Maryland Global Campus
Bachelor of Science (B.S.)
Skills
- Customer Relationship Management (Crm)
- Team Building
- Team Leadership
- Account Management
- Call Centers
- Troubleshooting
- Telecommunications
- Cpars
- Customer Retention
- Wireless Technologies
- Contract Management
- Mobile Devices
- Direct Sales
- Federal Government Contracts
- Cellular Communications
- Customer Satisfaction
- Voice Over Ip (Voip)
- Contact Centers
- Wireless
- Sales Process
- Cross-Functional Team Leadership
- Solution Selling
- Strategic Partnerships
- Sales Operations
- Vendor Management
- Customer Relations
- Customer Experience
- Voip
- Managed Services
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