Traci Smith

Experience

1. Sr Project Manager, Day of Flight Pilot Efb

   American Airlines

   Sep 2022 — Present · US

   Implemented process improvement initiatives aimed at increasing efficiency within the organization.• Reviewed final results of each project before delivery.• Outlined work plans, assessed resources and determined timelines for projects.• Evaluated performance metrics for ongoing projects in order to assess progress towards goals.• Developed and updated project plans to document objectives, technologies, schedules, and funding.• Assessed project risks and devised mitigation strategies to avoid potential roadblocks.• Monitored progress of projects against established timelines and budgets.• Provided guidance to team members on how to overcome obstacles during the course of a project.• Delivered high level of service to clients to extend relationship and encourage further projects.• Negotiated with project stakeholders or suppliers to obtain resources or materials.• Provided training sessions to staff on new processes or systems related to projects.• Resolved conflicts between team members in order to maintain productivity levels.• Created project status presentations for delivery to customers or project personnel.• Conducted post-project evaluations in order to assess effectiveness of strategies employed.• Kept project teams on-task with proactive control of budgets, schedules and scopes.

Skills

• Quality Assurance
• Agile Methodologies
• Management
• Operations Management
• Project Management
• Training
• Logistics
• Testing
• Customer Service
• Business Process Improvement
• Analysis
• Mobile Devices
• Account Management
• Purchasing
• Process Improvement
• Integration
• Team Leadership
• Software Documentation
• Vendor Management
• Project Planning
• Inventory Control
• Outlook
• Program Management
• Process Scheduler
• Sales
• Databases
• Access