Traci Rochester
Consultant Business Analyst @Browne Jacobson
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WORK HISTORY
Consultant Business Analyst @Browne Jacobson
Nottingham, GB
Key Business Analyst role centred around supporting the delivery of Case/Matter Automation and integrations in CX365. Achievements, duties & responsibilities, in Waterfall and Agile environments: Refining user-focused process maps with visual emphasis; Driving standardisation of processes and version control; Designing innovative tools and methods to help make the BA department more efficient; Admin-level knowledge of Power Automate/Dynamics 365; Built DevOps templates; Supported in BA-training in CX365, its process options and functionality;• Analyse AS-IS processes, run SME workshops;• Produce TO-BE process maps and wireframes in Microsoft Visio and Powerpoint• Hypercare/Service Desk business support• Training support• Documentation • Gathering requirements • Stakeholder management and support• DevOps, Agile Scrum, Teams, Sharepoint, Visio, Office 365, Miro• Wire-framing• Workshops• Reporting
EDUCATION
Filton College
CPD, Python
The Open University
BSc (Hons), Psychology MBPS
University of Birmingham
MSc, Computational Neuroscience & Cognitive Robotics
Udemy Alumni
CPD, Matlab
University of the Arts London
BA (Hons), Graphic Design (with Cultural/Political Studies)
University of Warwick
BA (Hon.s), Information Design & Graphic Design
Amatis
Foundation degree, Business Analysis
Future Learn
CPD, Agile
ABOUT TRACI ROCHESTER
Welcome to my LinkedIn Profile! Throughout my career I’ve become known as a solution-oriented and growth-focused professional with proven success in analysing both business requirements and process-improvement opportunities to increase organisational productivity, profit and brand enhancement. I am passionate about business, and I understand the complex and various challenges stakeholders face in today\'s workplace.I flourish within an Agile environment as I value collaboration and enjoy learning and passing on that learning to others in a clear and useful way. I enjoy strategisation, documentation, statistical analysis, process development, and implementation of business initiatives to attain business goals. My unique background in psychology, business, charity work and entrepreneurship makes me a strong, sensitive and open leader and team-booster, whereas my UX and design history allow me to present what I learn and present in an enticing, engaging and comprehensive way. I collaborate and communicate confidently with people at all levels, inside and outside of work, which makes me especially adept at training teams and developing learning content. I want to know how things work, what makes people tick, and how to maximise efficiency and understanding.I bring a lot of value to every job by asking a lot of insightful questions, and I am not afraid of speaking out against popular opinion. Connect with me today so I can make your mission my mission.
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