Traci L Whitten

WORK HISTORY

EDUCATION

ABOUT TRACI L WHITTEN

Information Security Manager working on technology Corrective Action Plans (CAPs) and Operational Risk events as an Action Plan Owner. Responsible for the end-to-end remediation of impacted customers, collaborating with technology engineers in developing solutions to prevent the issue from re-occurring by adding detective and preventative solutions to the application. SAFe Certified, Release Train Engineer with diverse experience and success in leading multimillion-dollar programs and product launches throughout various technology organizations. Skilled in many areas of leadership combining, project management, program management, finance, budget management, risk management and desktop security patching and management. Strong technical skills with ability to work quickly and find options for best feasible solution for technology and customer. Technical skills include web development, technology integrations, data warehouse, analytics, reporting and documentation creation within control and compliance standards as well as Infrastructure/ architecture and IT strategy within American Express Technologies. SAFe 4 RTE Certified, Scrum Master certified, PMP, Pragmatic Marketing-Level ITLV V3 and AMEX Harvard Certification in Leadership Excellence.Leadership experience includes developing winning strategies, driving innovation, change and leading teams in the planning and delivery of large projects/initiatives, exceeding shareholders and customer’s expectations. Actively coach and develop staff with proven ability to transfer job knowledge and skills to all levels. Enjoys getting down in trenches, doing whatever it takes to provide a win-win situation. Additional expertise includes: