Traci Ervin
Credential Trainer @Methodist Le Bonheur Healthcare
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WORK HISTORY
Credential Trainer @Methodist Le Bonheur Healthcare
Experience Methodist Le Bonheur Hospital - Cadence Prelude Credential Trainer03/2023 - 09/2024•Trained in Case Management, Bed Planning, Registration, Scheduling, Referrals & Cadence Prelude correspondence with end and super users and advised them on waysto get acquainted with the new softwareAssisted with creating Exercise Manuals for End and Super usersUpdate LMSTested End and Super Users after completion of courseWas responsible for call center problem resolutions for multiple applicationsConducted student performance, answering to student inquiriesUpdated records and promoted training program
ABOUT TRACI ERVIN
Experienced Credentialing Specialist with a demonstrated history of working in the facilities services industry. Strong healthcare services professional skilled in Management, Payroll, Customer Service, Collections and Revenue and Reimbursement
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