Tracey Whalen-Arnold
- Role
- Principal Program Manager at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Tracey Whalen-Arnold
IT and OT management professional focused on business ROI (Technology, Financial…
Experience
Principal Program Manager
Sep 2020 — Present
Manager of Network team responsible for designing and supporting the Microsoft Data Centers Critical Environments (ICS). Team focus includes:* Built team from 3 FTE team members with 12 vendors to 10 FTE members with 4 vendors across 3 countries, and 8 US States.* Created FTE roadmaps based on career aspirations, desired trainings, and alignment for awareness on current competencies in current HR brackets;* Managed and supported process and technical buildout needs for 50 new data centers in 2 years.* Managed team to standard designs and technical standards documented and agreed upon across partner teams;* Defined Operational Support processes and standards.* Created Team technical Roadmaps and semester Goals planning and monthly team capacity planning.* Managed Sprint planning for team goals, projects, and operational support.* Gathered requirements and tooling to support the network team;* Managed the remediation of IA and compliance findings to secure the environment;* Project Managed the upgrade to new design, infrastructure and standards of 15 data centers in 6 months;* Managed the rollout of security monitoring tool across MS owned datacenter (36 in one year).* Led engineers to enable a cost efficient network egress solution to support partner services;
Education
Eastern Illinois University
MA, Speech Communications
1994 — 1995
Eastern Illinois University
BA, Speech Communications
1990 — 1994
Skills
- Data Warehousing
- Network Security
- Databases
- Cloud Computing
- Security
- Information Security
- Leadership
- Business Process
- Information Technology
- Data Center
- Risk Management
- System Deployment
- Data Analysis
- Itil
- Networking
- Cissp
- Firewalls
- Software Documentation
- Project Planning
- Vpn
- Program Management
- Project Management
- Disaster Recovery
- Vendor Management
- Management
- Infrastructure
- Ccna
- Servers
- Enterprise Architecture
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