Tracey M.
Service Desk Analyst @Aspen Technology
Signup · Get unlimited contacts
WORK HISTORY
Service Desk Analyst @Aspen Technology
Houston, TX, US
Onboard new hires and give IT orientation.+ Research and resolve desktop support issues. Track, monitor, and document issues for the knowledge base.+ Work with other team members to improve processes, decisions, and collaborate on existing issues.+ Support users with issues such as: Hyper-V, networking, hardware, software, mobile devices, printers, and Office 365.+ Collaborating on the project for our new ticketing system.+ Apart of our Women’s Leadership Forum where I have held events that have included many women in leadership.
EDUCATION
ITT Technical Institute
Associate of Applied Science - AAS
Morton Ranch High School
High School Diploma
ABOUT TRACEY M.
Strong background in information technology, customer service, and sales.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.