Tracey Devlin

IT Program Manager

Role: IT Program Manager at BlueCross BlueShield of South Carolina
Location: Elgin, SC, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Tracey Devlin

Resourceful driven Program Manager skilled at working with complex enterprise customers. Collaborative and goal oriented in streamlining processes and maintaining schedules to ensure a gold standard of customer satisfaction. Expertise in coordinating diverse teams and resources to achieve customer objectives. Seeking to use my skills and expertise to enhance organizational goals and objectives through strategic business development and corporate best practices.

Experience

IT Program Manager
BlueCross BlueShield of South Carolina
Jun 2022 — Present · US
IT Program Manager• Proven ability to manage multiple highly complex efforts. • Efforts include data infrastructure, data transition, Network Security, Cyber Security and Compliance, Mainframe, AppDev, NextGen implementations, among others.• Participated in 6.2 million dollar awarded RFS/Proposal • Leadership of Executive Briefing providing status to Senior management• Excellent leadership skills in managing projects in a matrix organization• Mentoring of junior project managers • Exceptional communication with all levels of management• Develop and provide training for learning series for PMO staff• Management of project plans to meet budget, scope and time constraints, process improvement, Risk Management and RACI planning• Develop special programs/projects from roadmap to (POC/Pilot) to deployment

Education

Ohio Dominican University
Associate's degree
2017 — 2022
California State University-Dominguez Hills
Certificate, Project Management
2012 — 2014
California State University-Dominguez Hills
N/A, Project Management

Skills

Marketing
Budgeting
Business Development
Pricing
Customer Relationship Management (Crm)
Project Planning
Integration
Budgets
Program Management
Problem Solving
Customer Relations
Outsourcing
Negotiation
Sales
Pmp
Leadership
Account Management
Team Building
Management
Strategic Planning
Analysis
Sales Management
Forecasting
Software Documentation
Project Management
Inventory Management
Process Improvement
Sales Operations
Proposal Writing
Crm
Customer Service
Strategy
E-Commerce
Logistics
Training
Testing
Contract Negotiation
Vendor Management

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